We work with Corporate Social Responsibility (CSR) as part of our business strategy to ensure the systematization of decency, responsibility, and propriety, so that we can demonstrate and maintain the actions and activities for which we want our business to be known.

Our CSR work must also ensure that, as our business expands, we can maintain these elements of our activities, together with our corporate values, in the new units that we acquire or establish.

We work with the following fundamental elements in our CSR activities: Ethics, Social conditions and employee conditions, Environmental conditions and climate impacts and International principles, which together with our corporate values form the basis for our approach to CSR and responsible business operations.

Business model
The company's business model concerns the sale of cars, services and spare parts, as well as leasing and financing solutions. The company purchases goods in both Denmark and other countries.

Information concerning due diligence processes
In general, the company operates in accordance with good and sound principles, which also means that the company must contribute to society at large, and that employees are retained and can develop professionally within the company.

We fundamentally believe in treating each other decently, conducting ourselves responsibly and running our business properly. This is an integrated element of our corporate culture, which we seek to achieve every day.

We put this before anything else.

Information concerning non-financial KPIs
The company does not use non-financial KPIs.

Ethics

Ethics is our common term for activities that ensure that we run our business in a way that always complies with current legislation, guidelines, safety provisions, etc. This demonstrates our responsibility to our customers, society at large and our business partners. Our code of ethics is based on the international principles described in the UN Global Compact initiative.

This sets out a number of ethical principles as a Code of Conduct, which is our common basis for good conduct at the Nic. Christiansen Group.

The Nic. Christiansen Group has an internal compliance department that, among other things, will ensure that none of the company's employees offer or receive unwarranted benefits to, or from, employees in private companies or public institutions in Denmark or abroad.

Social conditions and Employee conditions

In the course of many years in the automotive sector, the Group's employees have built up significant and unique knowledge of industry conditions for the sector. Interesting work tasks and exciting products, together with a good personnel policy, contribute to attracting and retaining the expertise required.

Annual personnel development interviews and employee satisfaction surveys are some of the tools we use to monitor general well-being and knowledge resources in relation to future and current tasks.

We offer continuous supplementary training to support managerial development and personal knowledge, while the Group also makes use of the professional development courses planned by manufacturers.

We are an ambitious Group, with an informal working atmosphere, and we are a workplace where things can happen very quickly. This requires employees to show flexibility and readiness for change. There is also a requirement that they not only can, but should offer constructive opinions on how to perform our tasks in the best possible way, and achieve our full potential. We also focus on the individual person and their work/life balance. We wish to take care of our employees, so that they can take care of the Group. We focus on a safe working environment and the well-being of our employees. We wish to contribute to our employees’ development, to prepare them well for their work now and in the future, and to take responsibility for training new employees for the sector in which we operate.

Health insurance
In order to ensure the shortest possible periods of illness/injury, the Nic. Christiansen Group has established health insurance for its employees, covering a large number of types of illness and injury, and their consequences.

Defibrillators
Defibrillators are installed at all Group locations, as well as first-aid kits at strategic points in the buildings.

These measures have contributed positively to employee well-being.

Policy
The company has internal guidelines and objectives for employee well-being and development.

Actions
The company implements its internal guidelines via management systems and control systems.

Annual personnel development interviews contribute to the ongoing monitoring of well-being in the company.

Risks
In view of the company's significant growth in recent years, including in the number of employees, the company has identified the potential risk that it does not allocate sufficient resources to the rapid and effective integration of new employees.

Results
The company believes that the ongoing work on social conditions and employee conditions contributes to ensuring that the company is perceived as an attractive workplace.

Working environment and environmental and climate conditions

Working environment organisation
A working environment organisation has been established in the Nic. Christiansen Group, in accordance with the applicable regulations. The statutory working environment organisation includes the individual functions and departments.

Psychosocial working environment
The psychosocial working environment at the Nic. Christiansen Group is safeguarded by the company's working environment organisation, which is focused on annual topics to contribute to maintaining and increasing health and safety within the organisation.

Physical working environment
The physical working environment is safeguarded though the local working environment representative, as well as the mandatory workplace assessments (WA) that are run digitally by the central HR department. There is also close monitoring of sick leave statistics and personnel turnover rates, in order to give any required help and assistance to the employees concerned.

Waste management
The Nic. Christiansen Group complies with the applicable rules concerning the handling of hazardous waste, disposal of redundant IT equipment, etc. In addition, all paper waste is sorted for recycling.

Energy-saving measures
The Nic. Christiansen Group continuously replaces installations with modern, low-energy solutions, in order to save energy and reduce CO2 emissions from the company's day-to-day operations.
All properties are inspected regularly in order to investigate opportunities to reduce energy consumption.

Fuel-efficient vehicles
The Nic. Christiansen Group’s suppliers develop vehicles that are fuel-efficient, with focus on low CO2 emissions and low fuel consumption. These suppliers continue to launch new technology to improve conventional fuel engines, but are also developing new technologies based on electricity, hybrid, hydrogen and gas.

Scrapping and recycling
The Nic. Christiansen Group has established agreements with companies that recycle scrapped vehicles. These companies receive and process scrap iron and metal into new products. They ensure that at least 80 per cent of the vehicle's original weight is reused or recycled in the best possible way.

Policy
The Group's working environment policy, and its environmental and climate policy, take the greatest possible account of both the working environment and the environment at large, while also fulfilling the statutory requirements. An environmentally responsible policy is pursued, based on recycling, energy savings and fuel-efficient vehicles. It is sought to reuse as many as possible of the materials consumed/used for the Group's production, and all substances used are subject to environmental safeguarding.

Actions
The Nic. Christiansen Group is aware that energy is a scarce resource, and we seek to reduce our energy consumption in our shops, workshops and offices. We seek to reuse as many as possible of the materials consumed/used in our production, and we environmentally safeguard all hazardous and polluting substances used in our work. The company complies with the current regulations for the handling of hazardous waste and the disposal of redundant IT equipment, etc. The company makes the investments necessary to reduce energy consumption.

Risks
The company has identified the risk of not implementing new, resource-saving initiatives quickly enough.

Results
The company has reduced its energy consumption.

International principles

NCG bases its CSR work on internationally recognised principles for human rights and employee rights, and for the environment and anti-corruption.

The basis for these principles is the UN Global Compact initiative. It is continuously sought to comply with these principles and to include them in the guidelines and policies for the entire Group. The principles can be viewed here:

Preventing corruption and bribery
Policy
The company does not offer bribes and avoids corruption of any kind.

Action
Employees responsible for procurement are trained in spotting and avoiding bribery and corruption, and they are aware that corruption and bribery of any kind must be avoided, and that anti-money laundering regulations must be complied with.

Risks
The company has identified the risk of not being able to identify whether anti-corruption regulations in particular are complied with. This primarily applies to the relation between the company's supplier and its subsuppliers, in commercial interaction between different countries.

Results
As a consequence of efforts to prevent corruption and bribery, and the anti-money laundering regulations, there is no corruption, bribery or money laundering in the company.

Human rights
The Group has internal guidelines and objectives to ensure a safe and healthy working environment, with respect for human rights.

Policy
The company has internal guidelines and objectives to ensure a safe and healthy working environment, with respect for human rights.

Action
By means of its culture and compliance apparatus, the company ensures that human rights are observed.

Risks
The company has identified a risk that suppliers and subsuppliers fail to observe human rights.

Results
Human rights are observed throughout our activities in Denmark, Norway, Sweden, Finland and the Baltic countries.

CSR work going forward

The Group will continue to focus on promoting the use of environmentally friendly technologies and materials.
The Group also monitors the CSR measures taken by the Group's business partners, and in particular vehicle manufacturers and importers.